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THE WEBUPPRO KNOWLEDGE BASE

A little guidance.
A clearer next step.

Find your way around WebUpPro. Browse a topic, look up a question or start with the essentials.

62 articles across 9 topics

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Getting started

Your account, first steps and where to find help.

What is WebUpPro?How to setup an account?How to sign in to my account?Is WebUpPro free?How to contact WebUpPro support?How can WebUpPro help me?How to monitor my website?

General information

Plans, service information and common questions.

How does website monitoring work?How do I get alerted when my website goes down?How can I receive regular monitoring reports about my website?How many websites can I monitor?How can I integrate WebUpPro with other services?How can I monitor my website speed?How can I monitor multiple-step transactions?How can I monitor if my SSL certificate has not expired?Do you have a public status page?Can I use my own company branding?How can I delete my account?Is WebUpPro GDPR-compliant?Do you have a public roadmap?

Your dashboard

Finding your monitors, logs and account controls.

How to use the Dashboard?Create a new monitoring checkWhat is a monitoring checkpoint?How many checkpoints does WebUpPro have?How can I select which locations (checkpoints) to use?Where can I find the IP addresses for the monitoring checkpoints?What is an active incident?How can I find incidents that have already been resolved?How can I access monitoring logs?Can I add a bulk list of websites to monitor?Can I group my websitesWhat is the difference between a CRITICAL and TROUBLE incident status?

Uptime monitoring

HTTP checks, configuration and response settings.

What is Website WebUpPro Monitoring?How to create WebUpPro Monitoring check?Which protocols do you support?Can I check if specific content exists on my website?Can I choose which error types to report?What do backup checks mean?How can I select timeout settings?

Page speed

Articles about website performance and speed checks.

What is Website Speed Monitoring?How to create Speed Monitoring check?How to monitor the speed of my website?How to get alerted if my website gets too slow?

Transactions

Guides to multi-step checks and website journeys.

What is Transaction Monitoring?How to set up a multi-step monitoring for my website?How can I edit my transaction monitoring settings?

Real user monitoring

Understanding the experiences of website visitors.

What is Real User Monitoring?How to create a Real User Monitoring check?How to track JavaScript errors?How to get alerted when there are problems with my website?How to get alerted when there are JavaScript errors on my website?

SSL certificates

Certificate checks, expiry dates and alert settings.

What is SSL Monitoring?How to create an SSL Monitoring check?How to see when my SSL certificate expires?How to get alerted when there are problems with my SSL certificate?How to get alerted when my SSL certificate is about to expire?

Alerts & teams

Contacts, notifications and working with your team.

How can I get alerted when there is a problem with my website?How can I add my contact information for alerting?What types of contact information do you accept for alerting?How to setup specific times for alerting?How can I add my team members to my WebUpPro account?How can I group my team members into teams?